frequently asked questions

What is a visual identity, and why is it important for my business?

Visual identity includes key elements like logos, colours, websites, photography, marketing and interior design that represent your brand. It's important because it creates a cohesive and professional image that resonates with your target audience, building brand recognition and trust.

What services do you offer?

We offer website building (using Squarespace and Shopify), professional photography (product photography and location photogrphy), interior styling for commercial (waiting rooms, staff rooms) and work-from-home spaces and custom artwork for commercial spaces.

How much do you charge for your services?

As each project is uniquely designed to your business’s individual requirements, it is not reasonable to provide static ‘a-la-carte’ pricing. Based on your project’s scope and complexity, you will be provided a detailed proposal prior to engaging in any formal agreement. That being said, all projects are charged on a flat-fee basis, so there will be no surprised upon project completion.

How long does it take to build a website?

The timeline for building a website depends on your needs, but typically it takes 2-3 weeks. This includes design, content integration, revisions, and making sure everything is optimized for both desktop and mobile.

Do I need to purchase a Squarespace or Shopify subscription on my own?

Yes, you will need to purchase a Squarespace subscription, as well as a domain name (if you do not already have one). We can guide you through the selection process and recommend the plan that best fits your business.

What does professional photography include?

Our professional photography service includes high-quality images for your website, social media, and promotional materials. Images will be optimized for the platform they will be used on.

Can you help with my website content (text, images, etc.)?

Yes. We can assist with copyediting, graphic design, photography and offering suggestions on how to best showcase your business. If we cannot provide a service you need, we collaborate with other local creative enterprises that specialize in specific creative services.

What is interior styling, and how can it benefit my business?

Interior styling is the process of designing and arranging spaces to create a welcoming and cohesive environment. For businesses like yours, we focus on spaces such as waiting rooms, staff rooms, and other client-facing areas to reinforce your brand’s identity and create a comfortable, stylish atmosphere. In addition, we design work-from-home spaces for businesses that are home-based.

How much input will I have in the design process?

Your input is vital. We will collaborate with you throughout the process, from brainstorming and initial concepts to the final design, ensuring the result aligns with your vision.

Will my website be mobile-friendly?

Absolutely. All Squarespace and Shopify websites are responsive, meaning they’ll look great and function well on mobile devices, tablets, and desktops.

Do you offer ongoing support after my website is launched?

Yes, we offer ongoing support services, including website updates, troubleshooting, and general maintenance to ensure your site remains functional and up-to-date.

Can you help me with SEO for my website?

Yes, we offer basic SEO optimization to help your website rank better on search engines. This includes keyword research, meta descriptions, and making sure your content is optimized for search engine visibility.

How much does a typical website design cost?

Website costs can vary depending on the scope and complexity of your project. After an initial consultation, we’ll provide you with a detailed quote that’s tailored to your specific needs and budget. However, have a look at the bundled services for details on specific service levels.

What should I do before the project starts?

Before we begin, we recommend gathering any existing brand assets you may have (like logos, colour schemes, fonts, etc.), as well as thinking about your goals and target audience. We’ll help you through this process to make sure we’re all aligned.

What if I want to make changes to my website after it’s launched?

We provide ongoing support services to help you with any adjustments you need.

Do you provide services to International clients?

No. At this time we only provides service to Canadian customers.